Charley was awesome very supportive and helpful thanks Charley

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Subaru Corporate advised of the recall. Contact was initiated @ Glassman and a convenient date was agreed to via phone. Arrived on time at the dealer. Mary greeted me and walked me through the protocol. I was offered a loaner vehicle which I declined as I had a ride. Mary advised the repair might take 3-4 hours and asked again. The loaner was unnecessary but I thanked her for her concern. Mary texted me in less than 3 hours to advise my recall repair had been accomplished. Every thing worked out well. Extremely happy with Glassman Service performance on both cars we ...

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If you would have read my review a little over a year ago it would not have been good. I had a terrible experience at Glassman, but they made it right. I purchased a service package with my 2019 Subaru before I had the problems with my 2011 worked out with Glassman - so I had to continue getting my 2019 Legacy serviced there and they have totally redeemed themselves. They have been wonderful - no complaints so far. Adam, my service guy, was on the ball. The girl I talked to that arranged my loaner car was just as efficient and good. ...

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This service center is obviously very busy. Staff did however take time to listen to us and see that our auto repair needs and concerns were met in a friendly and professional manner.

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Experience was great. They worked with my price and it was effortless.

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