Never have had a problem scheduling a service, or resolving a problem. Service has always been completed on time and staff have always been helpful and friendly.
Everyone friendly and knowledgable. Extremely helpful. Repair recommendations were done in record time. I was under no obligation to choose what I wanted done. Safety first.
Glassman has always provided outstanding service in a timely manner to me for over 13 years now. I trust them completely to provide the service I need at a price I can afford.
Ryan did a great job of disclosing and updating me on our repairs. He’s a valuable member of your company. Do all you can to keep him. Thx again.
Always meet you with a smile and your concerns about the appointment. Mine was a service appointment. Car was cleaned and service walked me to vehicle on completion.
Stephanie in service is awesome. When I brought my car in for a recall, it was discovered a repair done by another shop had failed. She understood the issue and helped to repair it quickly at a reasonable price. She is the reason I’ll come back to Glassman for future service work.
Great people, service and timeing very informative. Had to wait for parts but to be expected. They even staied late on a friday night in the hopes of getting my car back to me. Great people.
You kept me in the know, told me what was going on, called me the car was ready. Explained everything in detail and took my coupon.
Drove in Marcy had a car waiting had me on my way for a dr appointment after the appointment had a call from Marcy everything is ready stop by Marcy had my car washed and ready. This is why I would really consider another Genesis lease when this one is up.
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