Very courteous timely and clean work. Ample waiting area and they washed my car too. No complaints.
My service guy was the best. I had special request to have them do my car then leave it in the front when done. They did just that and I was able to pay online. It was great.
Willing to work together and accommodate someone long distance. Service completed in timely way. Thank you.
Clean and organized. They said my car would be ready in 1 1/2hrs and it was. I appreciate the accuracy. This shows consideration of my time.
The staff at this dealership is always very helpful and efficient. There is a comfortable waiting area with coffee and snacKs along with interesting TV which makes the wait go by quickly!
Staff was professional and friendly the service was done in a timely manner With a follow up after the service was done
My experience was great , however the visit prior to this one was not so pleasant. I had a flat tire and was told the tire would be ordered. I discovered a few days later it wasn’t ordered. I took my business to Belle tire. I was very disappointed.
They said they were able to fix my car on time for me continue my trip and they did.
Great service all and every time I visit. Thank you Glassman Automotive Group and Michael my service representative.
Professional results from beginning to end, always on time and helpful. The front desk personnel (esp Mel) along with the mechanics are first rate. Things are done right the first time.
I really appreciate the personal care given to me at Glassman service center ! I will never go anywhere else ! Not only do they treat me good and make sure that I am satisfied . They provide A 1 services on my car too. I especially like the way they take time to show me how to work all the features in my car .
Jackie was very helpful and addressed all my concerns…I had a great experience and will return
I was grateful that Glassman was able to get my car in for service at the time I needed. It took a bit longer than I expected but the job was well done .
The staff was very friendly and support. Joshua was very efficient in answering my questions and assisting me with the pricing of my repairs.
Easy to get in and out. Service was quick. The staff were friendly and helpful.
My service technician was very organized, knowledgeable about dealership services and customer driven. It was one of my best service experiences.
I had a great experience with this dealership both times I leased a car through them.
Adam kept me informed and up to date on the status of my vehicle service. I appreciated his professional customer service.
Sales person and manager very professional regarding my lease of my 3022 Kia Forte GT
Jeff Stewart really looks out for his customers. He is extremely honest and because of this, I have leased three Subarus from him.
Matt was really great! Very friendly, responsive and listened to me. Very quick turnaround too!
Great customer service, Jeff in sales was great and so was the fiancé manager. So far very good experience.
Everything was done quickly and everyone was friendly. Service was very good. I would recommend the service department
Our purchase experience has, so far, been seamless. We have no complaints. Jeff has been very good helping us to learn how to navigate the touch screen in our Outback.
Customer service was friendly and courteous and answered all of my questions. Repairs were completed in a timely manner. They even pulled my car in when I picked it up and it was raining outside. A small gesture but much appreciated.
Came in dropped my car off and they got my services done with in 30-40 min. Great service
Josie was very professional, helpful and friendly with the handling the recall notices. The dealership was clean and offered snacks. The shuttle service was prompt. Great experience.
Very professional handling of the recall notices and service . Friendly and helpful at the service area, and super professional and competent when a loner needs to be supplied
Joshua was incredibly friendly and answered all of my questions. He also ensured that I had the shuttle service I needed and was responsive to my texts. Great experience!
The vehicle was ready when promised. It was detailed and the salesperson did a review of features.
I don't recall the name of the young lady who took care of me, she was very friendly and responsive, and the entire transaction was a pleasure.
Professional, clean, friendly and helpful staff. I had never had such a great experience my salesman was great 👍🏽
The dealership was very clean the service advisor was very professional and the waiting room was comfortable and the waiting room also had snacks for the customer.And the whole dealership was friendly and while I was there I spoke to car salesman in new car dealership part they also was very professional answer question about the new car on display for sale.
First time to Glassman Automotive. The staff was welcoming and very helpful. Matthew the Mitsubishi Tech was informative and answered all my questions or concerns.
I forgot her name but didn’t forget her service was great, very attentive, very nice and knowledgeable on time of repair and how long she was right on the money
I enjoyed the service given, the detailed information provided to me, and the excellent customer service provided.
They were fast, kind, and very polite! They listened to all my needs and concerns. Not pushy and rude like most
I have been buying my cars from Glassman for 30 years and service always seems personal
Matt helped me and he was wonderful. Great at updating me on the my car. I would request him again.
Matt was friendly. Work was done as I waited in the time Matt said it would take..
Josie Harris was a phenomenon services advisor. She explained the services needed to my satisfaction.
The entire team was wonderful and friendly. There was an issues with the parts ordered but the service team took care of it and provided a rental. I was not inconvenienced and I am very pleased with the car they provided for my car and the personal attention given to me.
Friendly staff. Very clean facility. Helpful with all questions and concerns, And seemed eager to please.
The service reps were professional and friendly. The manager was exceptional and helpful. I always have a good experience with the service department.
Tom was friendly, courteous, and answered our questions thoroughly. He worked with us to find the right vehicle that matched our needs. He was great!
The service adviser (Adam) listened to all my concerns and addressed them all, recall work was performed and multi-point inspection completed, all in less time than estimated, thanks you. While waiting on service, talked with Tom about the new Subaru's and adding a warranty to our recently purchased vehicle.
The 1st. Service Rep. I met was very unprofessional. I told him the problem to look in but he was not listening to me and was start saying nothing wrong with all three issues required to be checked and repaired. I rate him zero star. I was very disappointed. Then I talked with another Service Rep " MEL". she was very professional and did provide very good service. I rate her 5 stars. MEL could name the other Rep. I met before her.
James, our sales person is awesome. He is well mannered, intelligent, and professional. His knowledge of the vehicle and competitive marketplace was straight-forward and honest. Thanks James!
Great first experience. Josh was great. Service was good but I got a question that needs a answer
They did a great job. Jeff did everything he said he would and made the process very smooth.
Matthew made sure my car was taken care of, from the oil change to a concern I had with some noise in the front end.
No appointment....no problem. Service advisor accepted my car for an oil change even though an appointment had not been previously made.
Staff was helpful and kind. My oil change was done within the specified time and my tires were rotated. Adam was great to work with and I will be working with him in the future!
Fairly good experience. Good test drive. Sales person was great. Closing the deal could have been better. Did not get actual finance info until last minute and that did not match Hyundai web page interest rates that were suppose to be good for the month of may. I was told I could refinance after 3 months. Car was priced over MSRP and exact figure was not disclose until signing which was done electronically on a small IPad where entire page was not visible. I honestly thought the price was $42505.00 and when I got home I was surprised to see actual I 44250.00. ...
The salesman, Randy Lewis was very friendly and easy to work with. Also Brian Denryter answered all questions and concerns about my car purchase.
Good job. Good job. Good job. Good job. Good job. Good Good job.job. Good job.
Jeff did a great job helping us get our new car. He followed up and was very honest
The experience was great. My salesperson is Randy Lewis. I found the vehicle that I was looking forward to buying. It was just what I wanted.
Excellent service and everyone was very professional. This will be my go to dealership regarding service or purchasing new car. Thanks so much!
Took my 2018 Hyundai Tucson into Glassman for recall work and oil change. My service representative Eddie was terrific and very helpful, taking great care of my car and me! I also like how the service team works together as a TEAM, everyone was very friendly!
Dealership was great! Salesman, Randy was very friendly, polite, and easy to deal with. He answered all our concerns as well as the Sales Manager.
Mel was very helpful, explaining options for service, tech recommendations after and following up after work was performed
Great hassle free customer service. Through examination of items asked. Prompt and quick service, allowing me to go on about my day.
Joshua was a great help in the service department. He was knowledgeable and pleasant. My vehicle was repaired quickly.
All good no issues staff is always friendly and accommodating. Would recommend to anyone always.
Every person I spoke with was friendly, polite and on task for helping. Service is what they are providing. Glassman rates a "10"!!
Very professional , courteous & timely in the service. Kept me informed the whole time. Good job.
I'm so glad I went to Glassman, I wouldn't trust my vehicle to anyone else. Thank You Glassman!
Went in for an oil change, and they were also able to look into a problem, without having to make another appointment.
I was pleasantly surprised by the quality of service. Matt assisted & had another young man take over & both of them were fantastic 👏.
Prompt service. While I was waiting received a text from the customer service representative regarding any questions I might have while waiting. While there are two waiting rooms could use more space.
this service center is always friendly and clean each visit, They never try and push maintenance on you but they do explain what services you need to keep your vehicle performing to its best.
They go above and beyond! During an oil change, buffed out a stain on my car, no charge, didn't even ask them to do it!
I must condition the title and put in Michigan because my naples people are pretty special ! Bit josh gets me in early and fast keeps it moving!
Had a pretty significant battery issue diagnosed by another dealership. Called Glassman, went up there; Mel took great care of me. They ran the tests, got a new battery installed straight away. I was out of there in about an hour. And at a reasonable rate.
Been coming here for many years. Great Dealership and wonderful product with KIA, especially happy with the Soul. Have also had Sportage and Rhondo products.
I loved how i was greeted from the start of be entering the garage of service to being directed there newly as a customer because i found out the old place i was visiting doesn’t service my car anymore.
Had a great experience at the dealership. This is my 3rd visit since I purchased my car. The service department was knowledgeable and helpful. I was happy with the service.
I was in for recall corrections for my 2017 Sonata. They were quick courteous and thorough. I was back in my vehicle and out within the hour. They also gave me an inspection repair sheet. I will be getting these repairs done there within the next month.
Great service! Did a good job. Would recommend and return for service again. Service was done fast and I was also given a complimentary car wash !
Wonderful Service Department,with excellent customer service when you arrive. My Sister & I both have Kia s and recommend this place for service always. Try them you'll love It.
Brought my car in because I was having a problem with my drivers front window closing. The technician took my information and examined the window, and stated that a new regulator and run channel would have to be replaced. The part was ordered and when it came in they called me to bring the car in for repair. Before leaving The Technician made sure that my window was closed so I could drive my car until the part came in. I am very pleased with the work and my window is working as designed. It was repaired in a timely ...
Thanks Glassman! As always the customer comes first. All aspects of care were fulfilled and with a smile and a Thankyou! Will be back for maintenance soon!
Once again a great job! Fast, efficient, and no unnecessary repairs. I couldn't be more pleased. I will return when my next PM comes up!
Service department is very attentive to customers. Taking care of your vechile and you I have been going here for over 10 yrs. Will not have anyone service my vechiles
Service was great and very quick expected to be there at least a hour my oil change only took 30 minutes. wonderful job. will come back for all my future needs.
Honestly since Tom's been personally helping me here, I've had nothing less than estatic things to say about everything. I'm incredibly educated on everything and have a sigh of relief when I go in now. Thanks Tom!
Mel has been fantastic at arranging a loaner, and then getting everything (even little things) fixed on my Ascent. And even made it easy to transfer stuff from car to car. Adam and Christina have always been the same as Mel....Professional, Courteous & Knowledgeable! Thank You! I would lease another Ascent but between not being able to get 18" tires with a bench 2nd row seat and the cost I am going to have to make another choice on my next vehicle. But you have the same qualities with Tom Kalameta. Thanks, Tom O'Brien
Mel is an excellent service repair lady. She has handled all of my repairs since I have had your company to handle my maintenance. Everything she quoted resulted in excellent work and savings.
Came in for check engine light and oil change.Found out check engine was due to gas cap loose.adjusted it no charge and oil change done within an hour.
Great experience, very helpful, and reliable in providing information in a timely manner to customer
New car purchase. Have bought a car previously from this dealer and was very happy with the entire experience. I was not disappointed this time either.
Crystal was very knowledgeable and helpful. Let us talk things over and decide on our own time what we’re doing. Explained the process and helped us thru it.
I don't have to say anything more. I was completely satisfied with the service i got during my visit, specially the professionalism of the advisor.
Kristina was amazing to work with! Everything was fast, efficient and thankfully covered under warranty. I was kept informed about everything and they only took 3 weeks!
Went in for an oil change and the price was more than previously and I had asked had spoken with the manager and stated that prices had increased. They helped by giving me a discount since I was not aware.
They were professional and nice and they service was great when I got mu car back it was clean I would recommend Glassman to everyone
Kristina my service advisor was GREAT!! 5 Star service! Everything was done quickly and she was so nice she made my day better! Thanks Kristina!
Very efficient and friendly. They did a very good job and explained what was done during the procedure. I will continue to lease cars from the dealership.
With the county on high alert with Cov19. And with everything being back up on docks the team did a fabulous job. Very helpful, the team was very helpful, knowledgeable about my car problem. They kept me informed about my car.
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