Customer Testimonials

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DealerRater Oct 3, 2022

Staff is always friendly and informative. Quick service time. Have been coming to this dealership for almost 8 yrs with no issues.

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DealerRater Oct 3, 2022

People and service are very good, The place itself needs to be upgraded in appearance, especially servicing a luxury brand like genesis, where owners possibly have higher expectations

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DealerRater Oct 3, 2022

Glassman always does excellent work on time, and returns your car clean. The service reps I have dealt with are top notch.

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DealerRater Oct 2, 2022

Once parts were received, car was completed right away. It looks great with no evidence of any damage! I would use this service again and recommend to everyone I know!

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DealerRater Oct 2, 2022

My service guy Matt was great. I came in at 8:00 am and was out by 8:45

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DealerRater Sep 30, 2022

Great service team, very helpful l. Dealership is clean with many waiting areas with snacks and beverages

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DealerRater Sep 29, 2022

Service was delivered on time and as promised. Glassman offers fast, reliable, and trustworthy service

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DealerRater Sep 29, 2022

Easy, quick, friendly, knowledgeable, and professional from Jefferey in sales to finance. Highly recommend this dealership.

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DealerRater Sep 29, 2022

The dealership took their time to understand what my concerns were about the vehicle. The staff also kept me informed about the process of my vehicle.

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DealerRater Sep 27, 2022

Mr. Michael Anderson was a fabulous sales agent and is a great representative of Glassman Automotive Group. Thanks Glassman Automotive for getting the vehicle for my twins 16th Birthday.

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DealerRater Sep 27, 2022

My contact was Kristina and she was very kind in describing what my car needed. I really appreciated the friendly service from her.

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DealerRater Sep 27, 2022

The experience was excellent. Both Randall and Nathan were very helpful and they were able to get us in and out relatively quickly once the car arrived.

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DealerRater Sep 26, 2022

Quick and friendly service, along with friendly staff. Overall a great experience with the Glassman group!

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DealerRater Sep 26, 2022

I was able to schedule my appointment quickly online. When I arrived to my appointment I was greeted prominently. I was received my vehicle back within the hour for an oil change.

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DealerRater Sep 25, 2022

Great service from Kristine. In & put in the time I was told. Car was washed too.

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DealerRater Sep 24, 2022

OMG...the gentleman that met me inside the service department was exemplary. He has a unique name that I can't remember; however, I do remember the phenonmental customer service that he gave me. He was knowledgebable, very professional/courteous, kind and gave me an overview of what to expect. Please tell him again that I was grateful for his outstanding interactions with me as well as the quick turnaround of my car. Thank you some much. Karen G. Ewing. #GlassmanExcellenceInService

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DealerRater Sep 23, 2022

Everyone from sales to service was friendly and efficient. Many thanks to the whole Glassman team.

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DealerRater Sep 23, 2022

Very professional took care of the problems very quickly. Great to have the coffee there for the early appointments. Thanks for the car wash too.

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DealerRater Sep 22, 2022

All of the workers there were friendly, competent and helpful. The vehicle runs well. Thanks!

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DealerRater Sep 19, 2022

i was very satisfied with randall walker but the process for self employed was a bit cumbersome but it worked in the end and i am sure that was the reason for some of the delays. I purchased a mitsubishi mirage and that option is not available below at least put as an option other thanks Lawrence Battis

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DealerRater Sep 17, 2022

I was not able to get my car into my regular service center, so my son suggested Glassman for my oil change they were professional and kind.

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DealerRater Sep 17, 2022

The service was phenomenal. They were very attentive, fast and efficient. I highly recommend Glassman Hyundai for servicing.

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DealerRater Sep 15, 2022

Elizabeth Janes was extremely helpful and courteous. My Genesis looked as good as when it was brand new -- perfect repairs and clean.

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DealerRater Sep 15, 2022

Service dept. was very helpful. They made my appointment very easy. I will definitely be back to have my car service in the future.

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DealerRater Sep 15, 2022

The staff was very friendly and helpful. Kept me up to date on the delivery of my new car. Great service!

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DealerRater Sep 15, 2022

Service department is great. Everyone I have worked with has been very attentive, kind, and helpful. Issues are always explained well. Comfortable waiting area and I feel confident my car is being serviced properly and thoroughly.

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DealerRater Sep 13, 2022

it took an hour for an oil change. I waited in the customers room. Good coffee!!

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DealerRater Sep 13, 2022

The appointment was easy and promptly available. I was welcomed really fast, waited at the dealership and got my car returned washed faster than expected!

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DealerRater Sep 13, 2022

Matthew is very professional and a good communicator. He explained the recommended options and allowed me to make an informed decision.

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DealerRater Sep 12, 2022

Great customer service. Kristen went out of her way to facilitate my schedule. Terrific job

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DealerRater Sep 12, 2022

A little difficult to find service center because there's no sign at the street to direct customers.

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DealerRater Sep 12, 2022

Appreciate the high level engagement from the entire team. From moment i stepped into the service center.

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DealerRater Sep 10, 2022

Polite, efficient, respectful, helpful, got an appointment very quickly. Told me every thing I needed to know

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DealerRater Sep 9, 2022

Everyone is always very friendly and helpful. The work is fast and thorough with everything explained clearly

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DealerRater Sep 7, 2022

Eddie was great help and his service was fast and work done in timely manner.

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DealerRater Sep 7, 2022

All the service people I met were very friendly and polite. Work was completed in a timely manner.

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DealerRater Sep 7, 2022

I was pleasantly and positively surprised by the active communication by the service writer, Joshua. He initially informed me that my car wouldn't be ready for several days, but due to his efforts and a little luck he was able to return my car the following day and in time for the labor day holiday. The car rides like it's new. Thumbs up for the mechanics and again to Joshua for his efforts.

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DealerRater Sep 6, 2022

Matthew is the best! Service was fast and Ricardo (the courtesy driver) was very personable.

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DealerRater Sep 5, 2022

Tom Kalmeta was an excellent sales person. He was personable, knowledgeable, efficient, and a good teacher. Buying my car from Tom was the best experience I have ever had buying a car!

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DealerRater Sep 5, 2022

Jesse made sure for my next visit for recalls, parts would be available to cut down on the wait time.

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DealerRater Sep 4, 2022

My experience was great. Joshua took really good care of me. He was very professional and courteous. I would definitely recommend this location to my friends and family, as well as bring my car to be serviced again.

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DealerRater Sep 4, 2022

All staff members were wonderful. Especially, Kristina, Joshua, and Kenny who took care of me and my car.

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DealerRater Sep 4, 2022

Tom K and the Glassman Team are exceptional! This is my second Subaru purchase from them and I value the process of trading-in and moving up to a new vehicle.

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DealerRater Sep 4, 2022

A great experience from the sales team. My car was exactly what I wanted and delivered on time. Thanks to all at Glassman Automotive!!

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DealerRater Sep 4, 2022

Great experience start to finish! Tom was incredibly helpful and easy to work with. Would definitely recommend.

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DealerRater Sep 3, 2022

Professional and Efficiently, Kind and Nice, Willing to Answer Customer for Any Question Or Concern

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DealerRater Sep 3, 2022

This is my first time buying a Subaru. Everyone at the dealership were very friendly and made the purchase of my car so easy.

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DealerRater Sep 3, 2022

Great experience, Tom was a very helpful dealer and accommodated what would have otherwise been a very complicated buying process.

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DealerRater Sep 3, 2022

Our service representative, Josie, was very friendly; thorough and knowledgeable. She was very responsive and kept us up to date with the status of my vehicle. She and the technician were able to resolve the issue in a timely manner. Will definitely do more business with her.

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DealerRater Sep 3, 2022

The service was completed on time. The technician was polite and explained what was needed to be done

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DealerRater Sep 2, 2022

Outstanding service, fair price. Pleasure to use this dealer, all needs of my 12015 Genisis,, with very low mileage, met.

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DealerRater Sep 2, 2022

Professional and pleasant. Clean waiting areas and bathroom. Really good coffee and snacks provided in waiting area.

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DealerRater Sep 2, 2022

Matt took care of my recall and service very professional and courtesy while my car was in the shop.

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DealerRater Sep 2, 2022

Very prompt service. Kept updated on progress. Car delivered washed and ready to go as promised.

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DealerRater Sep 2, 2022

Clean, quiet lounge. Fast service at a decent price for routine service. Employees are friendly and knowledgeable. Love that car wash, my soozee is usually a bit dusty.

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DealerRater Sep 1, 2022

They do the job, 1 hour wait for an oil change and a warning for transmission failure and more seroius issues from the guy whom does your papers if you dont rotate the tires and you are out of there.

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DealerRater Aug 28, 2022

Always the best service dealership I've ever been to. They always tell me what I need to do to take careb my car

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DealerRater Aug 28, 2022

I absolutely love the experience that I had at the glassman dealership, service was great

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DealerRater Aug 27, 2022

Very good service. Very friendly rep. Car was done in reasonable time. Car was clean when picked up but had to adjust everything when leaving.

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DealerRater Aug 27, 2022

The staff was extremely helpful, they really work together as a team, and made my car shopping experience great!

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DealerRater Aug 27, 2022

Always good service from Glassman. Everyone is friendly and thorough. My car was thoroughly checked while I waited.

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DealerRater Aug 26, 2022

Personnel are very courteous and accommodating. Time to complete service was exceptional and would highly recommend Glassman!

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DealerRater Aug 26, 2022

Adam is extremely kind and helpful every time I bring my car into the shop.

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DealerRater Aug 25, 2022

I have purchased 2 Genesis from Glassman. Their staff and service are excellent. Great place to buy a vehicle.

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DealerRater Aug 24, 2022

I took my MY08 Saab 93x for an oil change and remote reprogram and everything was completed with the estimated time.

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DealerRater Aug 23, 2022

I received great service. They were communicative, polite, and completed the repairs in a timely manner. Because the repairs would take more than 3 hours, they offered me a ride home even though I was outside of their service area.

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DealerRater Aug 23, 2022

everything was perfect. Car was ready as promised. Very pleasant experience. Would definately go back

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DealerRater Aug 23, 2022

Great service experience. Very professional. Kristina was very knowledgeable and accommodating. Car was ready when promised.

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DealerRater Aug 22, 2022

Checkin was fast and efficient I was happy with the service that was provided by the service department

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DealerRater Aug 22, 2022

Between Mel and a serviceman they figured out how to install a handle on the inside of the trunk for me. As a short person I had to use a step stool to close the trunk - a hassle beyond belief. (Really Subaru engineers????) They did a fabulously creative fix and my service was excellent!

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DealerRater Aug 22, 2022

The service was fast and efficient. Adam was very helpful with the checkin and check out.

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DealerRater Aug 17, 2022

Best new car buying experience ever! Jeff was very knowledgeable and made the process so easy. Very fair on my trade in too!

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DealerRater Aug 17, 2022

Very pleased with my new car and with the service to fix a minor electrical problem. 🙂

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DealerRater Aug 14, 2022

It was very clean dealership and the people were very polite they took me in right away which was great I had an appointment however they said it would be about an hour and half for an oil change I get they were short staffed but I believe they should make less appointments if that is the case. Overall good service and I will go back just hopefully won't have to wait so long next time.

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DealerRater Aug 12, 2022

The staff is pretty friendly and mostly always full of smiles. I left Hodges due to their service department. I did my first service and never came back and they were in my neighborhood. I drive the distance to Glassman because of your service team!

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DealerRater Aug 11, 2022

I received great service. They were swift and polite. All of my questions were answered and I was given additional information ti reach out if I had more.

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DealerRater Aug 10, 2022

Prompt service, very friendly staff, have already recommended both sales and service. Our son bought a car from Glassman a month after we did.

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DealerRater Aug 9, 2022

I am very appreciative of Melissa’s guidance to me on my recent service visit to contact Subaru for financial support regarding my repair. In the end Subaru covered my cost and it’s all thanks to Melissa. Thanks Mel!

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DealerRater Aug 5, 2022

I had a wonderful experience at Glassman Auto. My sales associate Crystal was knowledgeable, quick, efficient, professional and went above and beyond to ensure that I understood all of my vehicle features and felt completely comfortable. She followed up quickly after my purchase to ask if I needed anything or had any questions. SUPERIOR SERVICE! I highly reccomend!

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DealerRater Aug 5, 2022

Best and easiest experience I’ve ever had at a dealership. My salesman was top notch

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DealerRater Aug 5, 2022

Always have a great experience here! Clean facility, knowledgeable staff and great deals! I don’t plan on shopping for a Subaru anywhere else.

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DealerRater Aug 5, 2022

Great staff, They were concerned about my problem and gave great advice. I would recommend service at this dealership.

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DealerRater Aug 4, 2022

Been loosing air pressure in a tire since Memorial weekend. Got air and drive for 6 weeks, lost air again, Sunday pressure down to 21#, took to dealership and had mail so they fixed the tire for me on the spot. Great service!

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DealerRater Aug 3, 2022

This is my second visit since the Mitsubishi connected with Buick up the road switched over to Glassman. I am always treated with respect, they are always going above and beyond. They know people and they have very great customer services and communication skills

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DealerRater Aug 3, 2022

Seems to be well organized, clean and friendly atmosphere. Was taken on time, in and out within 1 he for oil change and tire rotation.

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DealerRater Aug 2, 2022

Friendly and efficient staff took care of what was needed on our car. Great customer service.

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DealerRater Aug 2, 2022

Mike was very friendly and helpful getting us our new car.would recommend to all my family and friends.

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DealerRater Aug 2, 2022

Very Helpful salesman. Ken was timely and answered all my questions. Glassman has excellent customer service

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DealerRater Aug 1, 2022

Always a wonderful experience taking my 2021 STi limited in for service. They're quick, accurate and courteous.

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DealerRater Aug 1, 2022

Was really good experience the ppl were nice, kind, and helpful. The snacks and coffee were good

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DealerRater Aug 1, 2022

Excellent customer service polite friendly and professional. Worked with me to obtain the car I wanted. Set up first oil change followed up after taking delivery of vehicle.

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DealerRater Jul 31, 2022

Your staff, and especially my service advisor was very professional, knowledgeable and "quick on his feet". Your facilities probably need to be "spiffed up" and updated.

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DealerRater Jul 31, 2022

Everyone was courteous and knowledgeable. Explained everything they were doing. Answered all questions. Did their best to get things done so I could have my car back in a reasonable time.

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DealerRater Jul 30, 2022

Very busy but comfortable service waiting area. Staff constantly in and out attending to the customers and their comfort.

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DealerRater Jul 30, 2022

The customer service at Glassman Automotive Group was excellent. The sales representatives were kind and knowledgeable. They made me feel like a premier customer!

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DealerRater Jul 29, 2022

Mel was great! I arrived early, but she took immediate care of me. Because of her kindness, I got home sooner than expected.

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DealerRater Jul 29, 2022

The service department was excellent. The problem with the ignition key was identified quickly, explained in a manner that was easy to understand, and resolved in less time than initially stated by the intake associate. I was back on the road in no time. Good Work, everyone.

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DealerRater Jul 29, 2022

Service personnel was knowledgeable and professional. Was persistent in identifying the problem and explained it to me so that I understood what needed to be done and what my options were.

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Cars Jul 28, 2022

Wonderful experience here. First time car buyer and Charley Kashou was the biggest help. Professional, personable and reliable. Very great fun for my experience here and would recommend this dealership and Charley to anyone.


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